About/Warranty

Welcome to Bay Engineering Solutions the place that cover a very vast range of products and services.

Our team have a great range of skills and 40 years experience combined you can trust.

A lot of thought goes into our trailers to making them easy to use, great life and high quality finish.

All running parts are supplied by leading New Zealand parts supplier giving you that reassurance the trailer will perform as it should.
Our main goal is to supply you with a trailer that will always stands the test of time and be the trailer you'll never sell.

We are lucky to be based in the beautiful BOP In the Greerton area and since we are based in the central north island its great for our costumers so they are able to enjoy the benefits and the opportunity to using our services or owning a BES product.
Pop in or give one of our friendly staff a call today!

Your Engineering projects or dream trailers are our business!

Warranty 

All BES trailers have a warranty of 2 to 5 years on structural (depending on model ) and 2 years on components (excluding those listed below) they carry a 12 month warranty . If the trailer is returned to the manufacturer  Bay Engineering Solutions Ltd will repair or replace (not reimburse) any defective part covered under this warranty within the 2 or 3 years. Damage due to misuse, lack of maintenance, neglect, general wear and tear or modifications are not covered by this warranty.

If the trailer has being tampered with by a 3rd party then the warranty becomes null and void.

The trailer must be kept at a warrant of fitness standard as required for use on NZ roads.

The customer must provide Bay Engineering Solutions Ltd with a reasonable opportunity to repair and reasonable access  to the product for warranty services/repairs. Warranty claims shall be made in the first instance by delivering the product for inspection to Bay Engineering Solutions Ltd and will not be liable for any cost accrued in this process.

This warranty covers manufacturing defects and does not include consumable items such as bulbs, tires, clips, bearings etc. 

The liability of Bay Engineering Solutions  Ltd is limited to the cost of the repair or replacement of the product under warranty.

The warranty is invalid  if the defect is caused by tampering, misuse, neglect or overloading. This warranty will be null and void if any unauthorized persons carries out any repairs or alterations.

What is not covered. This warranty does not cover the following, neglect, maintenance, overloading, damage as result of an accident, alterations, normal wear and tear, damage cause by abuse, abnormal use or off-road use.

Canvas covers and toolboxes have a 12 month warranty and have same terms as above. 

Bay Engineering Solutions will not be liable for any loss of use, loss of business or profits.

As our products are continually  being developed and improved specifications and claims can change without notice

Trailer models

7x4, 8x5 and Flat deck trailers have 2yrs warranty on structure and running parts

Tiny Home Trailers have 5 years on structure that are galvanized finished anything Duraglav finish comes with a 3 year warranty. Running parts are 2 years

PAYMENT TERMS: We work off a 50% deposit to secure the build spot and allow us to order materials to begin trailer and then the final 50% is required before the pick up or delivery of the trailer order. Therefore if you decide to pull out after the 1st deposit is made, the deposit is forfeited and non-refundable. Please be aware.